LOCAL TERMS AND CONDITIONS:

The rental company operating the local ZAP Car Rental office may have other requirements and policies. The requirements and policies of the local rental office will control when different from those listed here. Check the local terms and conditions posted on the web page of the renting location for more information about their local rental policies or terms and conditions.

1. DRIVER’S LICENSE:

UNITED STATES RESIDENTS AND U.S. MILITARY PERSONNEL:

A renter, additional renter, or authorized additional driver who is a resident of the United States, must present at the time of rental a driver’s license issued by any state, territory or possession of the United States that is valid for the entire rental period. ZAP Car Rental will accept a valid U.S. military identification card plus an expired state issued driver’s license for active duty U.S. military personnel in those states where active duty U.S. military can drive on an expired driver’s license. ZAP Car Rental will accept a state issued temporary driver’s license when valid for the entire rental period, or a traffic citation issued as a temporary license when valid for the entire rental period, the court date being the expiration date, both when accompanied with an additional form of identification with signature, other than the payment card used for the rental security. ZAP Car Rental does not accept learners permit as a valid driver’s license.

INTERNATIONAL DRIVER’S LICENSE:

A renter, additional renter, or authorized additional driver who is a resident of a country outside the United States, must present at the time of rental a driver’s license issued by the country of residence that is valid for the entire rental period. If the driver’s license in not in English, the renter and any additional renters or drivers will be required to present both the foreign issued driver’s license and a current International Driver’s Permit (“IDP”); or, if from Japan, a Japanese Translation Service. An IDP does not give a person the right to drive, but provides a certified translation of the valid foreign driver’s license. An IDP can be obtained in the driver’s country of residence only with a valid driver’s license. An IDP (or certified translation) without the foreign issued driver’s license is not acceptable. The renter, additional renter, or authorized additional driver may be requested to show a passport, visa or other current U.S. issued documentation at the beginning of the rental authorizing each person to be present in the USA for the entire rental period.

2. DEPOSITS AND PAYMENTS:

To qualify to rent a ZAP Car Rental vehicle, the renter, additional renter, or authorized additional driver must present at the time of rental a payment card (credit, debit or prepaid debit card) in each individual’s own name with the required available funds. The name and signature on the driver’s license and payment card must be the same. Eligible payment cards are American Express, Discover, MasterCard or Visa. (ZAP Car Rental does not accept the small “key ring” payment cards issued by these companies.)

A. CREDIT CARD USER – QUICKEST RENTAL PROCESS:

The quickest way to complete the rental process is to present your driver’s license and credit card at the beginning of the rental. Debit cards and prepaid debit cards are also accepted, but require a potentially lengthy insurance verification when presented for deposit purposes at the beginning of the rental process.
When a renter, additional renter, or authorized additional driver presents an eligible credit card at the beginning of the rental to qualify to rent, ZAP Car Rental will perform a review of the credit card issuer’s rental car damage benefits and advise the customer of the card issuer’s damage coverage on the type of vehicle chosen. Most credit card coverage will pay a claim only after the renter’s personal or business insurance has been used. Each credit card issuer has different vehicle exclusions and you should call the card issuer with questions about vehicle coverage. An alternative source of card issuer rental car damage benefits information can be found at http://www.cardhub.com/edu/rental-car-insurance-credit-card-study/. When the renters credit card does not provide rental car damage benefits because the vehicle is “excluded” the insurance verification process must be completed to confirm coverage for the rented vehicle. Renters using the credit card quick rental process may also choose to purchase the optional ZAP Car Rental Collision Damage Waiver (CDW) or Partial CDW (PCDW).
At the beginning of the rental, an authorization hold will be secured on the credit card provided, to cover all estimated charges of the rental, plus an additional security deposit of $150. These funds will not be available for your use until after you return the vehicle and your bank releases the funds.
Since the credit card requirements vary by location, please refer to the location’s local terms and conditions for specific information on the acceptance and usage of credit cards at the ZAP Car Rental office where you intend to rent a vehicle.

B. DEBIT CARD USER – INSURANCE VERIFICATION:

When a renter, additional renter, or authorized additional driver presents an eligible checking account debit card at the beginning of the rental to qualify to rent, ZAP Car Rental will perform an insurance verification with the customer’s personal or business auto insurance carrier to verify that the insurance policy has been prepaid for a minimum of 30 days from the date of the rental and will provide collision insurance benefits to cover the rented vehicle. If the customer’s auto insurance policy fails to provide collision insurance benefits for the ZAP Car Rental vehicle, the rental agreement will not be processed unless the customer provides a major credit card with verifiable rental car damage coverage or chooses to purchase the optional ZAP Car Rental Collision Damage Waiver (CDW).
When a renter, additional renter, or authorized additional driver presents an eligible checking account debit card at the beginning of the rental, a debit will be processed on the card provided, to cover all estimated charges of the rental, plus an additional security deposit of $150.
These funds will not be available for your use until after you return the vehicle and your bank releases the funds. Some banks take up to 14 days to return debit card funds.
When a debit card is accepted as a form of payment, at the start of the rental, three (3) forms of identification must be presented.
A valid Driver’s License issued by a bordering State to the State of the ZAP Car Rental office where you intend to rent a vehicle. When any renter, additional renter, or authorized additional driver’s license is issued from a non-bordering state an official return travel confirmation on a scheduled mode of public transport must be presented at the time of rental and:

Any Two (2) of the following forms of residential address verification. The address on the driver’s license and the additional forms of address verification must be the same and the documents must be dated within 30 days of date of rental:

A. Bank or Payment Card Statement with same home address as driver’s license.(Digital version accepted)
B. Mobile Phone or Telephone Company Invoice with same home address as driver’s license and not more than $100 past due. (digital version accepted)
C. Utility Invoice with same home address as driver’s license and not more than $100 past due. (digital version accepted)
D. Mortgage Statement or Auto or Home Insurance Invoice with same home address as driver’s license. (digital version accepted)
E. Government Issued ID or United States Military Identification Card, in the same name as the driver’s license and payment card.
F. Employment ID card, in the same name as the driver’s license and payment card.
Since the debit card requirements vary by location, please refer to the location’s local terms and conditions for specific information on the acceptance and usage of debit cards at the ZAP Car Rental office where you intend to rent a vehicle.